hict is an independent healthcare consultancy company. Expertise is our strength.

hict – launched in 2004 - offers consulting to healthcare providers, healthcare suppliers and public services in the healthcare sector. 
We organise our expertise and our offer around 6 domains that represent the most important challenges in healthcare.

hict’s domains of expertise are:

Strategy, management, operations & quality

We formulate the goals at operational level, we supply operational goals at service level, etc.
We assist and advise investors and hospitals in the development of business plans for (re)new(ed) hospitals and healthcare facilities. We translate the business plans and feasibility studies into implementation plans, workflows, capacity- and financial plans. We support the management of the new facilities with the needed KPI's and BSC to manage the facilities.

ICT management

We bring IT to a higher level in the healthcare organisation in order to realise hospital objectives and to optimise the (internal) functioning and the cooperation with business, partners and network around the hospital. To realise this we offer IT audit services, program- and project management, and assist healthcare organisations to define their IT needs, translate them into specifications and guide them into the selection of the best solution. For specific cases we drive the implementation process.
We assist hict vendors in the understanding of the healthcare market and the market access in the European market.

Process Improvement

Efficiency & effectiveness are of vital importance in all processes/in all hospital units. Our different STER-k@ programmes, aimed towards both the care units and the supporting units, help to map the functioning of a unit/service, with a focus on organisation & direction, efficiency & effectiveness of the processes.

Value management

The value of a 'health technology' (drug, medical device, service, other) in healthcare and in healthcare institutions has become very important.
hict uses its knowledge of and experience with healthcare institutions and healthcare to help suppliers identify, quantify, optimise and create this value.

Centres of Excellence in clinical R&D

hict offers a unique holistic innovative solution aiming to: shorten clinical studies timelines, reduce study related costs, optimise resource usage, enhance study data quality.


We map your current HR-policy, formulate improvement actions and develop efficient processes, with a focus on the authenticity of your organisation.
hict interim management provides interim managers and experts on several domains to healthcare organisations.

Thanks to our wide-ranging expertise and professional, practice-based project approach, you can always rely on us for tailor-made advice. hict's multidisciplinary team guarantees the implementation of the proposed advice and guides you with the change paths.
hict aims for more patient satisfaction and an optimal utilisation of the limited resources in healthcare with its result-oriented approach.

hict is part of an extended network with ‘hict interim’ as an interim management office in healthcare and ‘hikt institute’ as a non for profit knowledge sharing platform on operational efficiency and effectiveness in healthcare.
hict has today offices in Belgium, Switzerland, UK, the Netherlands and a partnership in the Middle East (King Fahad Medical City).

Jan Demey, Managing Director

Contact details:

hict head office in Bruges
Ezelstraat 69
B- 8000 Brugge
Tel: + 32 (0)50 33 33 40
Fax: + 32 (0)50 33 33 39
email: contact